Taste of Heaven Catering

Classy Catering Services for the Carolinas'

It's Personal...

We will work with you to create a menu that fits your taste, budget and style

Signature Style...

~ Exquisite food ~ Expert coordination ~ Gracious service

Our Commitment...

Locally sourced produce and the freshest ingredients means food that is exceptional in taste.

Now Servicing...


Weddings

You said yes, Now let us do the rest!! We offer full service catering for all types of weddings that will suit your taste as well as your budget. Please Contact us to book your private tasting.


Parties

You're the life of the party! Now let us do the cooking. We offer food that's creative, fun, and delicious with, outstanding service that allows you to spend more time with your guest.


Delivery

In a hurry and looking for food that will impress within your budget? Give us a call for all your last minute needs. We are reliable, fast, and affordable.


About Us...

Our name says it all! Our flavorful Southern-inspired food is perfect for nearly any occasion. Whether you're looking for breakfast, lunch, or dinner, we offer an array of expertly prepared meals, from biscuits & gravy to crispy fried chicken. No matter what you order, we guarantee you'll hear angels singing when you take the first bite.



Our Story, Taste of Heaven Cafe was founded in 2014 by the Mickles family in Charlotte,NC. We specialize in Southern Fusion Cuisine with a focus on hearty food, and southern hospitality. Taste of Heaven was developed with the thought of incorporating family recipes and different flavors and cuisines from around the world. While using the freshest ingredients and serving our guests hospitality from the heart, Taste of Heaven has earned a reputation as top rated catering company in the Greater Charlotte Area.


About the Owner...

Growing up in Washington, DC. Reuben always had a love for cooking. With his mother and grandmother's help he developed his craft while cooking meals for family and friends at various family functions. After graduating High School he began his study of Culinary Arts at The Art Institute of Atlanta, becoming a Chef and working in some of the finest restaurants throughout Southeast continuing. Reuben began a career in Restaurant Management in 2004 and has been a Certified Manager in many different restaurant concepts.


Reviews and Feedback

"What more can I say. Reuben and his staff were spot on with their food quality, service and professionalism. Our son from Colorado was getting married in our backyard and we had never used a caterer in Charlotte before so we went into the job totally blind. You never know what to expect but we were so pleasantly surprised. The mac and cheese was great and the jalapeño cornbread was over the top. We even gambled by having them do breakfast the next morning and it was delicious!! They were so professional and courteous and we had so many compliments. Looking forward to using them for our next event!!"
Debbie L.


"I recently hired Taste of Heaven Catering for my event this past weekend. My interaction with him from the beginning was great. He was very responsive and provided me everything I needed in a timely manner. I was able to do a small tasting prior to actually hiring him and I was impressed with the food. All of my guests raved about the food, it was very very good, was delivered as I requested with good presentation. Unfortunately the evening was so busy for me I was unable to take any pictures for this review, but trust me it was all good, I have some picky sister friends :) I will use him again in the future."
Mrs. Thomas


"Reuben and a Taste of Heaven did a great job. I, as the wedding coordinator, have no complaints. There was plenty of food, appetizers, drinks for everyone. I was super pleased that he brings utensils, cups/glasses, plates, linen, etc for his services. He, and his staff was very polite, and professional. I really enjoyed working with them."
Cassundra M.


"He truly made my day special!! Everything was perfect; from the food to the professionalism! He was very prompt for the wedding and just an overall true blessing to work with! If you are looking for a caterer he is the way to go!!"
Vanessa C.


FAQ'S

What cities or areas do you service?



We provide our catering & bar services all across the greater Charlotte region: north to Kannapolis, east to Monroe, south to Rock Hill and Gastonia, & everywhere in between! We do cater outside these regions, though, so simply let us know where your event is being held & we can tell you if it's an area we can service



There is no kitchen where my event is being held. Are you still able to cater it?



Yes we can! In addition to what we can prepare at our kitchen, we also have a mobile kitchen equipment which allows us to cook some of your food right on-site. Please let us know where your event is being held when you give us your event details so we can address the logistics and any possible issues.



Can I customize my catering package? I don't see one that has everything I'm looking for.



Absolutely! We will work with you to create the catering menu that suits you best. You can mix dishes from different menu packages, choose action stations, opt to select hors d'oeuvres only - basically you can pretty much create any assortment of items you'd like for your menu. We can also customize your package by adding bar services, rentals you need, and even entertainment & activities.



Are there additional fees/charges not included in your packages?



Yes. A 8.25% sales tax will be added to all package sub totals. Staffing, gratuity, & travel fees also apply, based on the size of your event, your subtotal & where the event is being held. These additional charges or fees will be noted on & calculated into your catering quote & contract. Important Note: Some venues charge their own, separate usage fee; please ask us about your venue, or inquire with them to find out if they charge an additional fee, and if so, how much it is.



If my catering package is customized, will it still include the necessities like plates?



Yes, any catering menu you choose will include the basics: disposable plates, flatware, napkins, & plastic cups. If you would like china & glass water goblets, or glassware for your bar package, those are an additional cost, but we do have all-inclusive packages that include these items. Rentals such as tables, chairs, & tents are also available for an additional cost.



Do you offer tastings so I can try items before I book you?



Yes, we are happy to offer our clients one complimentary private tasting for two, once you have received your catering quote. Additional guests (up to 5 total) are $10 + tax each. All tasting charges will be applied to your catering balance if you book with us. After you have received your catering quote, please request a tasting if you are interested & our sales manager will work with you to schedule it.



Specifically, what do you require to operate the booth?



If you have requested photos to be printed on location, immediate access to electricity will be needed or the use of an extension cord If you have requested photos to be digitized, wi-fi connectivity will be needed A 4'x4' table or 6' banquet table will be requested to hold props, printer, and ancillary items



Do you require a deposit to hold my date?



Yes. For weddings we require an initial 20% non-refundable deposit at contract signing, 40% no later than 45 days prior to your event date & the final contract balance is due 7 days prior to your event. For all other events, we require a 50% deposit to hold your date & the remaining balance is due no later than 7 days prior to your event.



How do I make my deposit & any subsequent payments?



You may bring your cash or check payment to our office, located at 1730 Abbey Place, Charlotte NC 28209, or you may mail checks to P.O. Box 5009 Beatties Ford Rd Suite 107-216Mountain Island, North Carolina. For credit card payments, we can email you a credit card authorization form for you to complete & either fax or email back to us. You may also make your credit card payment by phone: (980) 200-6228(subject to a 3% processing fee).



What forms of payment do you accept?



We accept cash, personal checks, money orders, cashiers checks, debit cards & credit cards: American Express, MasterCard, & Visa. Sorry, we do not accept Discover cards. There is a 3% processing fee for all credit card transactions.



When do you need my final guest count?



We require your final guest count at least 14 days prior to your event so we can prepare accordingly.



How much time do I have to make changes to my menu?



Menus must be finalized no less than 14 days prior to your event so we can prepare accordingly.



How far in advance do I need to book you?



If you know your event date, we always recommend you book to save your date as soon as possible. Particular months fill up quickly, & weekend days any time of year are especially likely to fill up. Once you have signed your contract & paid your initial deposit, your date is locked in & on our calendar.



Are there any dates or holidays you do not cater?



We strive to cater any event, 24/7/365. There may be exceptions such as the size of the event (under 50 guests), its location, or if the date is already fully-booked.



Is there a minimum number of guests required to book your services?



We generally do not book events of less than 30 people, but we often make exceptions & try to cater to everyone. When you complete our online inquiry form, please note the number of guests you anticipate & we will let you know if we can accommodate your event.



If I need to cancel my event, what is your cancellation policy?



If you cancel your event, your deposit(s) will be applied toward the cost of any new event contracted with Taste of Heaven Cafe within 90 days of your cancellation. Cancellations must be made no later than 30 calendar days prior to your event for this policy to be valid. Any deposits made are non-refundable if your event cancellation is made less than 29 days prior to your event.



How long is your food & bar service?



Our bar service is 4 hours. Hours of food service vary depending on the menu & event. Your Taste of Heaven Cafe sales manager will discuss with you the service hours of your specific event during your consultation.



Can you provide me with any services other than catering?



Absolutely! We are a one-stop-shop, so we are happy to arrange event rentals you need such as guest tables, seating, linens, chair covers, china, tents - almost everything you can think of! We can also arrange entertainment services like a DJ, Emcee, & bounce houses. Just let us know what you need & we will include those items in your catering package quote.



I'm interested in having a bar at my event. Are there any restrictions I should know?



Some event venues & locations (like public spaces) do not allow outside bar services or do not permit alcohol on the premises. Please inquire with your event venue or ask us. If permitted, we can provide the venue with a copy of our Liquor Liability Insurance & Alcohol Permit.



I'm planning on providing the alcohol at my event. Can I hire your bartenders to serve it?



If you are providing the alcohol, you can hire one of our bartender staff or allow guests to serve themselves.



Do your services include cleaning during & after the event?



Yes. Our staff maintains all food stations throughout the event to ensure cleanliness & will bus tables during the event. Our staff is also responsible for cleaning their prep & kitchen area, removing trash, & breaking down & collecting most items rented through us such as china, chairs, tables, tents, etc. Please note that Taste of Heaven Cafe staff is not responsible for mopping, vacuuming, or cleaning restrooms.



Is Taste of Heaven Cafe licensed & insured?



Yes, we have all licenses, permits & insurances that are required to prepare & serve food & beverages. We can provide you &/or your event space or company with a copy of these if they are not already on file.



What does your staff wear while working events?



Our servers, bartenders & captains wear black pants, black, long sleeve, button-down collared shirts, a black tie, black belt & black non-slip shoes. Our Chefs & culinary staff wear white or black chef jackets. The jackets may be long or short sleeve, depending on whether they are cooking inside or outside & the season.



Do you have kosher menu items?



We have plenty of menu items that do not contain pork or shellfish. Unfortunately, we do not serve kosher meats or Rabbinically prohibited foods.



Do you have vegetarian & vegan menu items?



Yes we do. Your catering sales manager will be able to identify the vegetarian- & vegan-friendly menu items we offer.



Do you charge a cake cutting fee?



No, cake cutting is included in all of our wedding packages & wedding catering quotes.


Corporate Catering Questions


What is included in your corporate catering orders?



Disposable plates, utensils, napkins. Hot items also come with chafers & sternos to keep food hot. Included or added beverages come with disposable cups & beverage napkins (& ice, creamers, sweeteners, as applicable). Our professional staff will deliver & set up your order, as well as return to clean up (unless you prefer drop-off only).



How far in advance do I have to place my corporate catering order?



We require all corporate catering orders be placed a minimum of 48 hours in advance of the requested delivery time.



What days & hours can I order corporate catering?



Our corporate catering menu is available for delivery/setup Mondays - Fridays, 6am to 8pm. Days & times are subject to schedule availability. Online orders for corporate catering can be placed 24/7/365 (as long as the requested delivery time is at least 48 hours away).



How do I cancel or change an order I placed online?



You must call our office at 980.200.6228 to change or cancel you order. Cancellations or changes must be made at least 24 hours prior to your delivery time. We may not be able to accommodate order changes without 24 hours notice, and orders cancelled without 24 hours notice are subject to a cancellation fee or may be non-refundable.



What charges/fees are not included in the menu price?



Tax, delivery charges & a 12% gratuity, as applicable, will be added to each order before checkout.



What are your delivery charges?



A $25 delivery fee within a 15 mile radius from our location.



Why am I unable to complete my online order?



You may be unable to complete your online order if there are schedule conflicts: requested delivery time is in less than 48 hours; minimum order amount has not been met; delivery is for a day/time we are closed or fully scheduled; or there is incomplete order or payment information. Please review your order &/or delivery time/day to see if any of these apply. If you believe there is an issue with our online ordering system, please call us at 980.200.6228 to speak with or place your order with a representative.


Contact Us...


Taste of Heaven Cafe